Short answer: a good turnover resets the apartment completely: fresh linen and towels, a full clean of every room with extra attention to the bathroom and kitchen, restocked basics, a damage and maintenance check, and a final look through the guest's eyes.
1. Strip and check
- Open windows to air the apartment.
- Strip beds and collect towels.
- Empty every bin.
- Walk through each room and note damage, missing items or maintenance problems. Take photos.
- Check for anything left behind by the last guest.
2. Clean the bathroom thoroughly
This is where guests are most critical.
- Toilet, inside and out, including the base
- Shower, screen and drain; no hair anywhere
- Basin, taps and mirror polished
- Floor mopped, especially around the toilet
- Fresh towels and bath mat
3. Reset the kitchen
- Wash, dry and put away all dishes
- Wipe counters, cooker top and inside the microwave
- Clear the fridge of anything left behind and wipe the shelves
- Empty the kettle
- Restock basics you provide, such as dish soap and sponges
4. Bedrooms and living area
- Make beds with fresh linen, neatly
- Dust surfaces, the TV unit, remote controls and headboards
- Check under beds and behind sofas
- Vacuum or sweep and mop floors
- Plump cushions and straighten furniture
5. Restock
Toilet roll, soap, shower gel, drinking water, refuse bags, and anything else listed in your listing. Keep a small stock cupboard and a checklist so nothing runs out.
6. Final check
Stand at the door and look at the apartment as a guest would. Check lights, AC, Wi-Fi, generator or inverter, and the air freshness.
Tips for hosts
- Write a checklist and use it every time. Consistency protects your reviews.
- Keep spare linen sets so turnovers do not wait on laundry.
- Schedule deep cleans every few months, including sofa and upholstery cleaning.
- Use a reliable cleaning partner so one sick day does not cost you a booking. See short-let and Airbnb cleaning.
